For the purpose of file management, users can check the history and status of individual CSV file by following these steps:

  • Step 1: On the left navigation bar, click ‘Settings’ then navigate to ‘Import History’.

  • Step 2: You can see the progress of your import in the second column

There are three possible status:

  • Successful: Your import is ready. There is no error in your file

  • Error: The system is trying to import your file

  • Failed: We can not import your file because there are errors in your file

(In this case, revisit the file and make sure you have inserted the information according to the file original format.If you still have problems, you can contact us via Intercom chat on the right side of our website for support)

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