When submitting your e-resume, you could receive a message saying that the file is invalid. Please note that when uploading, the file must be in PDF format and under 1MB only.

What you'll see from the Survey Portal:

What you'll see form the Pre-event Registration Link pop-up form: 

What is a PDF file?

A file with the .pdf file extension is a Portable Document Format (PDF) file. PDFs are typically used to distribute read-only documents that preserve the layout of a page (which is why this format is always preferred by employers over Word documents as Word does not preserve the document's layout). They are commonly used for documents like user manuals, eBooks, application forms, and scanned documents, to name just a few.

What happens when I upload to wrong file format?

If you upload a file that is not a PDF (doesn't have the extension .pdf), you'll see a message that says:
Invalid file
You cannot upload files of this type, only pdf.
Learn how to convert to PDF and compress file here.

If you upload a file that is a PDF but is larger than 1MB, you'll see a message that says:
Invalid file
File is too large. Max file size: 1MB.
Learn how to convert to PDF and compress file here.

How do I convert my file to PDF format?

If you don't have a PDF file ready for upload yet, try our recommended online PDF file converters: smallpdf or topdf. Simply upload the file, or drag-and-drop from your desktop into the uploading section, and follow the next instruction on the website to convert. Make sure to choose the option of converting into a PDF file.

How do I compress my PDF file to less than 1MB?

Make sure the file is less than 1 megabyte (MB) in size. To check the size of the file on Window, right-click on the file and select Properties to see the size. To check the size of the file on Mac, right-click on the file and select Get Info and see size. 

To compress the file, try our recommended only PDF file compressor: smallpdf or ilovepdf.


Learn more about how to submit your e-resume and complete the post-event survey on Survey Portal on Rakuna here.

If you still cannot upload your e-resume, please ping us via Intercom on our website or email us at support@rakuna.co for assistance.

Did this answer your question?