Once a user takes a snapshot, the resume image will be uploaded to cloud (Dashboard) where it is going to be parsed by our AI-based technology. The entire activity happens in the background to ensure optimal experience for candidates and recruiters.
Resume image is parsed shortly after being uploaded. Sometimes, it can take up-to few hours after event is over. The parsing process may vary depending on the number of candidates and resume image quality.
Last year, the parsing accuracy rate is 98.45%.
We understand the technology may not work 100% of the time. Therefore, each of your recruiting event is assigned with a Rakuna's Event Operation staff. When the technology is unable to extract information (low light or blurry image), it will notify our staff to ensure quality of event data.
If your team experiences any issues with event data, feel free to reach out to us via Intercom.