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How to Delete a Team Member Profile from Your Organization's Account

Follow the steps below to manage your team directory effectively.

R
Written by Rakuna Support
Updated this week

Overview

User Role Permission: Site Admin

Only users with “Site Admin” privileges have the ability to deactivate and remove team member profiles from their organization’s Rakuna account.

Follow the steps below to manage your team directory effectively.


Step-by-Step Instructions

1. Go to Settings


On the left-hand taskbar of your Rakuna dashboard, click on the Settings icon.

2. Open the Team Directory

  • From the Settings sub-menu, select Team Directory.

  • Here, you’ll see a list of all active member profiles under your organization’s account.

3. Select the Team Member(s) to Remove

Use the checkboxes to select one or more users you want to deactivate or remove.

4. Access the Deactivation Option
Once you’ve made your selection, new options will appear in the top-right corner of the list.

5. Click the “⨂” Icon
Select the “⨂” icon to initiate the deactivation process.


6. Confirm the Action


A confirmation pop-up will appear. Review your selection and confirm to finalize the change(s).

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